Refund Policy

Returns / Refunds/ Exchange Policies
Gift Sets, Gift Cards and Sample Sets are Final Sale. All shipments sent outside of Canada are not eligible for return. 

Purchases made using a third party instalment service (ie. Klarna, Afterpay, Sezzle) are final sale and are not eligible for refund. 

For regular sized perfumes (ie. 15ml and 50ml) returns and refunds are processed on a case by case basis. Please e-mail me to discuss if there is an issue with your order. Exchanges are possible within the guidelines found below. 

Only products purchased on www.cbcbfragrances.ca can be returned for a refund or an exchange. Any products bought elsewhere must be returned to their original place of purchase and within their individual guidelines.

Exchanges will only be considered if:

- The sender uses registered and tracked mail. (The cost of return to me is your responsibility)

-  The product is returned in sellable condition. IE: The product has not been sampled/sprayed. Not even once! (Yes, I will be able to tell)!

- The return has been initiated within 7 days of receiving your items.